Terms of Service

Casa Home Living – Terms of Service

Last Updated: October 5, 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of the website and services offered by Casa Home Living (“we,” “us,” or “our”), including all purchases, transactions, and interactions made through our website and related services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Services.

2. Acceptance of Terms

By using our Services, including purchasing products, accessing content, or interacting with our site, you agree to these Terms, our Privacy Policy, and any applicable legal notices. We may update or modify these Terms at any time, and such changes will be posted on this page with a new “Last Updated” date. It is your responsibility to review these Terms periodically for updates.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services or make purchases. By using our Services, you confirm that you are eligible to enter into a contract under applicable law.

4. User Account

To access certain features of our website, such as making purchases, creating an account, or interacting with customer support, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Orders and Payment

When you place an order on our website, you are making an offer to purchase a product subject to these Terms. We reserve the right to accept or decline any order, and we will notify you if your order has been declined or canceled. All payments for products and services are processed through secure third-party payment processors.

6. Pricing and Availability

Prices for products on our website are subject to change without notice. We strive for accuracy, but we do not guarantee the availability, price, or description of any product listed. In the event of a pricing or availability error, we will notify you and offer a full refund or adjustment as applicable.

7. Shipping and Delivery

We will fulfill and ship your orders according to the shipping information you provide at checkout. Delivery times may vary based on your location and the availability of products. All delivery times are estimates, and we are not responsible for delays caused by third-party carriers or other unforeseen events. For more information on shipping policies, please refer to our Shipping Policy.

8. Returns and Refunds

If you are not satisfied with your purchase, we offer a return and refund policy in accordance with our Returns and Refund Policy. To be eligible for a return, items must be in their original condition and packaging. Refunds will be processed in the original form of payment. Certain items may not be eligible for return or refund, including but not limited to custom-made products or sale items.

9. Prohibited Activities

You agree not to engage in any activities that violate these Terms, including but not limited to:

  • Using our website for fraudulent or unlawful activities

  • Attempting to disrupt or interfere with the operation of our Services

  • Violating intellectual property rights of Casa Home Living or third parties

  • Using harmful or malicious software to damage our website or systems

  • Posting harmful or inappropriate content on our platform

We reserve the right to suspend or terminate your access to our Services if we detect any such activities.

10. Intellectual Property

All content on our website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Casa Home Living or its content providers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our explicit written consent, except as permitted under these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Casa Home Living shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services. We are not responsible for any loss of data, loss of profits, or damage to your device or systems arising from the use of our Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Casa Home Living, its affiliates, employees, agents, and third-party service providers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, any violation of these Terms, or any unlawful activity related to your account.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Casa Home Living operates. Any disputes arising out of or relating to these Terms or the use of our Services shall be resolved through binding arbitration, except for disputes related to intellectual property or violations of these Terms, which may be subject to the jurisdiction of the courts.

14. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, all rights and licenses granted to you under these Terms will cease, and you must immediately stop using our Services.

15. Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

16. Contact Us

If you have questions, comments, or complaints regarding this Privacy Policy or our practices, please contact us:

Address: 2300 Liberty Drive, Northampton, Pennsylvania 18067, United States
Email: info@casahomeliving.com
Phone: +1 (888) 298-2420
Hours: Monday–Friday, 9:00 AM – 7:00 PM (EST)

Changes to These Terms

We may revise or update these Terms from time to time. Any changes will be posted on this page, with a new "Last Updated" date. You are responsible for reviewing these Terms periodically to stay informed of any updates.